Privacy Policy

Effective Date: 2025-03-28 · Last Updated: 2026-07-05

1. Introduction

Welcome to the Kyro Game Studios website (“Site”). This Privacy Policy explains how Kyro Studios (“we”, “us”, or “our”) collects, uses, and discloses information about you when you visit our Site and use our services, including downloading our games. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several types of information for various purposes to provide and improve our service to you:

• Personal Information: While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, and other contact information.
• Usage Data:We may also collect information on how the Site is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

3. Our Games (including Reign of Embers)

When you play our games, we collect and store the following in order to run the game and keep your progress safe:

• Account Information: If you create an account you may sign up with an email address and password, or through Sign in with Apple or Google. We store the identifier those services provide, your email address (which may be a private relay address if you choose to hide it), and your chosen display name. You can also play as a guest, in which case only a device-generated identifier is stored.
• Game Progress: Your castle, hero, troops, resources, battle history, quest progress, and similar gameplay data are stored on our servers so your kingdom persists across sessions and devices.
• Social Content: Messages you send in alliance or direct chat, your alliance membership, and content you attach to your public profile (display name, avatar, cosmetics) are stored and visible to other players as part of normal gameplay.
• Purchases: In-app purchases are processed entirely by Apple. We never see or store your payment card details — we receive only a record of the purchase so we can deliver the items you bought.
• Feedback: If you use optional in-game feedback prompts, we store your answer together with basic gameplay context (for example, which battle it referred to) to improve the game.

Our games contain no advertising and no third-party analytics or tracking SDKs. We do not sell your information, and we do not track you across other companies’ apps or websites. Notifications are scheduled locally on your device, only if you allow them, and can be disabled at any time in the game’s settings or in your device settings.

Account Deletion:You can permanently delete your account at any time from inside the game (Settings → Danger Zone → Delete Account). This removes your account and all associated game data from our servers. We retain a minimal deletion record (your player identifier and the time of deletion) for support and legal purposes. You can also request deletion by contacting us at the address below.

4. How We Use Your Information

We use the collected data for various purposes:

• To provide, maintain, and improve our Site and services.
• To notify you about changes to our Site or services.
• To provide customer support and respond to your inquiries.
• To monitor usage of our Site and analyze trends.
• To detect, prevent, and address technical issues and security breaches.

5. Cookies and Tracking Technologies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. We use cookies to improve your experience on our Site by remembering your preferences and analyzing site usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, and contractors to perform functions on our behalf, such as hosting, data analysis, and customer support.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7. Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Children’s Privacy

Our Site and games are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Effective Date.” You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Kyro Studios
support@kyrogamestudios.com